Terms & Conditions

Welcome to PURE   PLAY. By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before placing an order or using our services.

Use of Our Website

You agree to use our website for lawful purposes only. You must not misuse the website, interfere with its operation, attempt unauthorized access, or submit false or misleading information.

Products and Descriptions

PURE   PLAY offers curated pre-loved designer products. As these items may have been previously owned, signs of wear or minor imperfections may be present. Product descriptions and photographs are provided to help you understand each item's condition.

  • Please review product photos, descriptions, and condition details before purchasing.
  • Colors may appear slightly different depending on your screen and device settings.
  • Product availability may change without notice.
  • Brand names and trademarks belong to their respective owners.

Authenticity

We take reasonable steps to review the authenticity of items offered for sale. Any specific authentication process or guarantee will be described in the relevant product listing or separate policy. Please contact us if you have questions about a product's authenticity.

Pricing and Payment

All prices are displayed on the website in the stated currency. Prices, promotions, and availability may change without notice. Orders are subject to payment authorization and acceptance by PURE   PLAY.

  • You agree to provide accurate billing and payment information.
  • Applicable taxes, shipping fees, and other charges will be displayed where relevant during checkout.
  • If a pricing or listing error occurs, we will take appropriate steps to resolve it and contact you if necessary.

Orders and Shipping

After placing an order, you may receive an order confirmation. This confirmation does not necessarily mean that the order has been finally accepted. Shipping estimates are provided for guidance and may be affected by circumstances outside our control.

  • Please ensure your shipping details are accurate.
  • Delivery times may vary depending on location and carrier.
  • Shipping costs and applicable delivery terms will be shown at checkout or in our Shipping Policy.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Returns & Exchanges Policy. Please review that policy before purchasing. Nothing in these Terms limits any consumer rights that cannot legally be excluded.

Sell Your Bag

Our Sell Your Bag service allows customers to submit details and photographs of pre-loved designer bags for review.

  • Submitting a bag does not guarantee an offer or purchase.
  • Any valuation is an estimate and may depend on brand, condition, authenticity, demand, and other factors.
  • We may contact you for additional information or photographs.
  • Any final offer, shipping instructions, payment arrangements, and transfer of ownership will be confirmed separately.
  • You must have the legal right to sell any item you submit.

Intellectual Property

Website content, including text, design, graphics, logos, and original images, may be protected by intellectual property laws. You may not reproduce, distribute, or use our content commercially without prior written permission, except where permitted by law.

Limitation of Liability

To the extent permitted by applicable law, PURE   PLAY will not be liable for indirect or consequential losses arising from your use of the website. Nothing in these Terms excludes liability that cannot legally be excluded or limited.

Third-Party Services

Our website may use third-party services for payments, shipping, analytics, or other functions. Your use of those services may also be subject to the providers' own terms and policies.

Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page. Your continued use of the website after changes are posted constitutes acceptance where permitted by law.

Governing Law

These Terms are subject to applicable laws and any mandatory consumer protections that apply to your transaction. The specific governing law and dispute resolution provisions should be confirmed for your business before publication.

Contact Us

If you have questions about these Terms & Conditions, please contact us:

  • Brand: PURE   PLAY
  • Email: pureplay@shoegameco.com
  • Address: 580 W Cheyenne Ave, Unit 70, North Las Vegas, Nevada 89030, United States